FRANCHISE

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BUSINESS DEVELOPMENT
& OPERATIONS

PARNTER SUPPORT

  • Your dedicated point of contact from signing to opening day and beyond, backed by a team that understands international markets.
  • Single point of contact for every franchisee and country partner
  • Regular partner reviews to share best practices across markets

STORE PERFORMANCE & COMPLIANCE

  • We help every store reach its full potential while keeping the Coffee Island experience consistent worldwide.
  • Brand and operational standards applied across all markets and adapted to local regulations
  • Benchmarking between countries to identify growth opportunities early

PREVENTIVE MAINTENANCE SUPPORT

  • Proactive care for machinery and equipment ensures shops stay open and coffee remains consistent.
  • Collaborative comprehensive scheduled maintenance plans and equipment records
  • Collaboration with certified technicians and reliable spare-parts supply for each market

TRAINING

  • Comprehensive coffee and operational training that equips every team with the same high-level skills, wherever they operate.
  • Coffee Campus offering hands-on, in-person training
  • "Train-the-trainer" programs that build local expertise in each new market

AUDIT DEPARTMENT

  • Independent reviews that protect quality, safety, and brand integrity across the entire network.
  • Regular on-site and remote store audits evaluated against global best practices
  • Clear action plans with follow-up visits to ensure standards are consistently met

BUSINESS SUPPORT

  • Practical tools and expertise that help partners run efficient, profitable stores.
  • Guidance on cross-border supply chain operations, procurement, and stock planning
  • Marketing and launch support tailored to each local market

MARKETING
campaigns

MARKETING plan

  • DELIVERING RETURNS FOR ALL OUR STAKEHOLDERS

    • Customer-led marketing plans and initiatives
    • Proven sales drivers

  • RESPECTING THE NEEDS OF GUESTS WITH DISABILITIES

    • Stores designed with accessibility for all our guests
    • Staff on hand to assist them and facilities tailored for their use

  • GLOBAL IN MINDSET, LOCAL AT HEART

    • Leaders in Greece with experience in international positioning adaptation to every local market

  • ALLERGENS

    • All products clearly labelled to indicate the presence of allergens
    • Staff trained to recognize the symptoms of allergic reactions

  • FOOD ON THE GO

    • Plan that embraces the international and local celebrations capturing the diversity of everyone’s diet (vegetarian, vegan, gluten free and low sugar options)

  • UNIFORMS

    • Employees always wear brand’s specific uniforms
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FRANCHISEE

ENRICH THE BRAND

FOR INFO EMAIL [email protected]

With high-quality products at the most competitive prices, uniqueness in the philosophy of our stores and products, as well as constant investment in coffee expertise, certified by the world's leading coffee operators, Coffee Island carefully extends its network, based on its strategic planning.

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